Measures for Interaction Complexity

title:Measures for Interaction Complexity
topics:Algorithms and Data Structures, Software Technology A. Rensink


We all know that some systems are more cumbersome to use than others, though they offer the same type of functionality. For instance, WhatsApp has a lower treshhold than email;Blackboard is a pain in comparison to Dropbox.

How can we quanity this kind of usability? Certainly this has to do with the number and kind of interactions: clicking, selecting, entering text. The assignment is to define a measure of interaction complexity that captures this aspect of usability.